All sales are final or unless stated in the promotional offering you purchased.
The products available for purchase on our web site are downloadable, functional, and try-before-you-buy. We provide free trial periods to let you fully evaluate our products before you make a purchase decision.
Please use the trial period to make sure that the software meets your needs before purchasing. All of our software is functional during the trial period.
If you purchase one of our products, after your payment has cleared your license to use the software will be activated. Once the license is activated, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.
During your trial period, our support staff is available to assist via email. We strongly recommend that all customers download, install, and test the trial version of any product prior to making a purchase.
Purchases made after May 1st, 2018
No refund will be made once a purchase is made. Its up the customer purchasing the product to evaluate a fit of the product during the trial period. Once purchase is made, its non-refundable and non-transferable.
To cancel your paid subscription please contact us via our contact us page and let us know your email and when you would like your subscription canceled.
PLEASE ALLOW UP-TO 5 BUSINESS DAYS to process your cancelation. Please make sure there are at least 5 business days remaining on your active subscription. If your subscription gets renewed within the 5 days of your request, you won’t receive a refund.
If we’ve failed to cancel your subscription within the 5 business days and you’ve been charged for the next subscription period then we provide you with a refund for the unused subscription extension.
It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.
If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.
Please contact customer service if you have any questions.